Shipping Policy
Shipping Policy
We are proud to offer fast and reliable worldwide shipping on all orders!
Processing Time
All orders are processed within 1-3 business days after payment is confirmed. Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Times
Our average delivery times by region:
| Region | Estimated Delivery Time |
|---|---|
| United Kingdom (UK) | 4-7 business days |
| United States (US) | 6-9 business days |
| Canada | 7-10 business days |
| Australia | 7-10 business days |
| New Zealand | 7-10 business days |
| European Union (EU) | 7-12 business days |
| Rest of Europe (non-EU) | 8-14 business days |
| Rest of the world | 10-20 business days |
Please note that these are estimated delivery times. Delays can occur due to customs processing or external factors beyond our control.
Where do you ship from?
We ship directly from our logistics partners’ international warehouses via YunExpress, ensuring fast and secure deliveries.
Do I get a tracking number?
Yes! All orders come with a tracking number. You’ll receive it by email as soon as your package is shipped, so you can follow its journey.
Do you ship internationally?
Yes, we ship worldwide!
Are there customs fees or duties?
Depending on your country, customs fees or import duties may apply. These fees are the responsibility of the customer. We recommend checking your local regulations before ordering.
My order is taking longer than expected — what should I do?
If your order has not arrived after the estimated delivery window, please contact us at support@aciki.com and we will assist you promptly.
Retail Area LLC
848 MAIN ST STE 10 213
BILLINGS, MT 59105
United States